Email Service

No. While we believe that we provide an excellent, reliable email service, complete with web-based mail - it is to your discretion as to whether or not you transfer your email to INS Digital Media or not and will have no bearing on our ability to host your web site.

INS Digital Media employs an extensive range of tests on incoming messages to detect spam. These include traditional, widely used approaches for spam detection such as message authenticity checks, header analysis, message signature analysis, an artificial intelligence Bayesian engine, databases of domain names and addresses used by spammers, and whitelists and blacklists.

We don't scan your email for viruses. Customers are expected to have current antivirus on their own computers.

You can check your mail using a traditional email client such as Microsoft Outlook or by using INS Digital Media’s Web-based email application, Webmail.

Webmail enables you to check your email using your Web browser from any location as long as you have access to the Internet. One of the advantages of Webmail is that you can use Webmail and traditional email clients such as Outlook to check the same email account. So, when you’re in the office you can use your favorite email application, but when you’re traveling you can just log in to Webmail.

To use Webmail, you will need to go to http://yourdomain.com/webmail/ and login.

If you want to use another email client you will have to configure it so that it can connect to the mail server. You will need to know your incoming (POP3) server name, your outgoing (SMTP) server name and your user name and password.

To learn how to setup email accounts in Microsoft Outlook, please visit the Download Area for instructions.

Simply go to:

http://youdomain.com/webmail/     (must have the / on the end)

http://yourdomain.com:2095

POP3 (Post Office Protocol 3) is a protocol used for downloading email messages from an email server to your computer. With a POP3 email account, all of the email messages sent to your email address are stored on a POP3 mail server until you log on to the server and download the messages.

An email alias is a “virtual” email account. It enables you to use an email address that doesn’t really exist and have all the messages sent to that address routed to a real email account.

For example, you may want to provide a link on your Web site that enables visitors to send email to the Webmaster, who is really you. You can use the email alias general@yourdomain.com but have the email routed to your real email account.

You can also use email aliases to overcome problems with duplicate email addresses. If the email address you want to use is already taken, you can still use it as an alias and then route the email to a valid address.

Email forwarding is a way for you to have email messages that are sent to one address automatically forwarded to a different address. For example, your customers may send all of their requests for information to the email address general@yourdomain.com. You could set up your email so that all of the messages sent to that address are automatically forwarded to your personal email account at yourname@yourisp.com.

There is a 10MB restriction on sending and receiving attachments per email message.